Training Programme

Module 1

Introduction to Cloud Computing and Salesforce CRM

- Basics of Cloud Computing

• + Definition and Characteristics of Cloud Computing
• + Types of Cloud Services (SAAS, PAAS, IAAS)
• + Different Cloud Service Providers

- Introduction to Salesforce.com

• + Overview of Salesforce as a CRM Platform
• + Benefits and Features of Salesforce
• + Salesforce Editions and Licensing

Module 2

Database Concepts

- Database Fundamentals

• + Introduction to Databases
• + Normal Databases & Relational Databases
• + Advantages of Relational Database over others
• + Introduction to Salesforce Data Model

Module 3

Salesforce Architecture

- Salesforce Architecture Overview

• + Layers of Salesforce Architecture
• + Introduction to Salesforce Metadata

- MVC Architecture in Salesforce

• + Model, View, Controller (MVC) Design Pattern
• + Implementing MVC in Salesforce Development

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